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Project Technician

Location:
Spokane
Salary/Wage:
$16.00 - $18.00 per hour
Shift:
Day
Job Posting Start Date:
04/11/2019
Application End Date:
05/31/2019
This is a customer service position responsible for the entire project quoting process, to include takeoffs, data entry and editing.
Job Duties & Responsibilities:
  • Follow established safety rules and actively participate in the company’s Accident Prevent Program.
  • Respond timely to customer calls, faxes, emails, and other customer-related assignments in a professional and polite manner.
  • Receive, edit, and input customer orders and quotations into the Cantor database.
  • Understand the project process from the date a letter of intent or contract is received through final product delivery.
  • Prepare a takeoff from a set of plans, read and understand the window specifications, install instructions and window/door details.
  • Navigate through a takeoff; i.e. re-pivoting, adding delivery sequences, sorting, looking up changes, making revisions.
  • Prepare submittals, understand and revise retuned submittals, and/or Architects Supplemental Instruction (ASI) or Request for Information (RFI).
  • Accurately update the Up and Coming List and process orders according to current lead times.
  • Read and understand window test reports and cross-sections.
  • PDF and send all order confirmations to customers.
  • Monitor customer order completions to ensure orders are completed on schedule.
  • Notify customers, in advance, when an order will not ship on time.
  • Coordinate with service, shipping and purchasing as necessary on freighting, crating and job site delivery issues.
  • Relay all change orders to the Production Manager.
  • Reconcile contracts at the end of each project.
  • Other administrative functions as needed.
Working Conditions:
Typical office environment
Scheduling:
This position is regularly scheduled for 40 hours per week, Monday through Friday. Occasional overtime is required.
Required Skills and Experience:

Skills

  • Deadline and detail oriented.
  • Ability to work under limited supervision.
  • Strong verbal and written communications skills.
  • Proven problem-solving skills.
  • Proficient in Microsoft Office and data entry.
  • Works well in a team environment, with a diverse workforce.
  • Ability to perform several tasks concurrently with ease and professionalism.
  • Strong math skills.

Experience:

  • High School Diploma or equivalent.
  • Experience with database software is preferred.
  • Up to 1 year of job-related experience or experience in the window manufacturing, construction or building materials industry preferred.
Department:
Inside Sales