Cost versus value: What sets VPI Quality Windows apart
At a glance, our products may look like our competitors’, but there are several things that make them unique, including quality design and engineering, customization, and our unparalleled customer service. Plus, our products are specifically built for commercial design—a claim most of our competitors can’t make.
Purpose-built commercial windows and doors
VPI’s products are expressly engineered for commercial use, which means they pose fewer problems for architects and designers over the course of a project. In contrast, we often see competitors’ products designed for residential homes being misused in commercial settings.
Says VPI National Sales Manager Pat More, “We may not be the lowest quotation that the customer sees during the estimating phase, but at the end of the project, we are usually the lowest-cost solution. The reason is that not only are our products designed for commercial use, but our entire company is also geared to serve the commercial market. We rarely fail water tests which lead to delays and additional expense, and our project managers are very detail oriented and work closely with our customers to reduce friction in the supply process.”
Our products work especially well for multi-family design, which requires:
- Large viewing areas, good lighting, and ventilation
- Sound reduction
- Accessibility in Type-A units
- Minimal deflection
- Provisions for make-up air
- Reliable performance under severe wind-driven rain
- Interior washability
- Fall protection
- Thermal performance
- Egress
Quality design engineering
Here at VPI, management fosters a culture of dedication to high performance and superior craftsmanship across the organization. Our custom window and door solutions are designed to provide maximum thermal, sound, and water performance across a variety of architectural styles and environmental conditions—and we have the most versatile single frame vinyl window system available in the United States. The integral steel reinforced frame system allows for larger, more complex systems that achieve superior performance without weak and risky mull joints. Plus, stringent in-house quality testing and on-site testing ensure everything is on target. We partner with architects/consultants in their design approach and our experienced engineering team validates each design prior to production.
Customized commercial windows and doors
100 percent of VPI’s products are made-to-order and individually designed to meet unique customer demands. With a diverse base of over 5,500 configurations across three product series, we’re known for successful product modifications/extensions. And our high-touch relationships with customers, from bidding to final punch lists, help us ensure everything is made to spec. Finally, we regularly introduce new products and features based on customer feedback.
Expert customer service
For more than 30 years, customer service has been a key priority, which is how we’ve grown from a small shop to a leader in commercial windows and doors for mid-rise, multi-family, institutional, hospitality, and commercial projects. Our collaborative customer support strategy is driven by dedicated project management, technical sales, and knowledgeable design teams. We offer a tailored, job-site specific shipping schedule with an on-time delivery rate that is best in-class. And our outstanding customer service has driven superior customer loyalty, with average tenure of 15+ years among our top 10 customers.
“The reason VPI is so good at serving this customer base is that we’re not distracted by other markets. We make great windows for the 5-25 story market, and we listen to our customers’ needs. Our customers are the center of our universe.”
VPI National Sales Manager Pat More
Ready to start a project? Contact us.